Skip to content
Free shipping orders over $200 ✈—— ✈North America, Europe, Australia, and Asia...
Free shipping orders over $200 ✈—— ✈North America, Europe, Australia, and Asia...

Collection list

View All

BLOG POSTS

FAQ

Where is my devices repaired?

Normally, your machine will be fixed directly by NISIMP in mainland China. Therefore, our competent staff will guarantee you the best results.

How long can my warranty last?

From the date of purchase, we provide 3; 6 or 12 months warranty for our different type products

Do your tattoo machines include a warranty?

Yes, they do! Our NISIMP Tattoo machines are made in china and include a one-year warranty on all parts. If your machine breaks within one year of purchase, please send it along with your proof of purchase.

What kind of payment does NISIMP provide?

We do provide Western Union, Bank Wire Transfer, and Paypal for transactions. You can get detailed information about payment methods through our customer service (nisimptattoo@outlook.com).

How to return the defective/faulty/broken product?

f you find a defect in our products, all our new tattoo equipment can be returned within 7 days of purchase.

Before you return the defective product to us, we ask you to take a video to show the detailed information about the defective product.

After clarification, we will provide the delivery address for you to return the goods.

What is status of my order?

You can always check your status to understand your order processing process. The state can be divided into 3 stages.

Pending: There is payment due in your order. You need to clear the payment before proceeding to the next step. If you have trouble making the payment, you can contact our customer service.

Processing: You have cleared all payments and the order is in the preparation stage. Usually, it takes about 2-3 working days to complete, except for peak seasons. You can still make any changes through our customer service at this stage.

Completion: The order has been completed and delivery continues. You cannot make any changes to the order at this time. The tracking number will be sent to your email so you can track the package. If you encounter problems during shipping, please contact customer service.

Why is it important to fill in all required data in the form in the package?

The more data and information we receive, the faster we can perform high-quality and satisfactory repairs. Of course, we ensure that only necessary data is collected for the repair process.

Free Shipping

Free Shipping Order Over 200USD

Give Us A Call

+1 (603) 995-1708

SUPPORT

Warranty Claim/After-sale

nisimptattoo@outlook.com