Normally, your machine will be fixed directly by NISIMP in mainland China. Therefore, our competent staff will guarantee you the best results.

we usually need 1-2 working days to process your order.

It takes 3-7 working days to arrive in Asia.

It takes 3-7 working days to reach the U.S. and North America.

It takes 5-7 working days to reach Europe.

It takes 7-10 working days to reach South America, Australia, and New Zealand.

It takes 7-10 working days to arrive in Ukraine, Russia, and other countries.

For battery items or devices with batteries, the shipping time may be longer, about 10-15days.

Yes, they do! Our NISIMP Tattoo machines are made in china and include a one-year warranty on all parts. If your machine breaks within one year of purchase, please send it along with your proof of purchase.

We do provide Western Union, Bank Wire Transfer, and Paypal for transactions. You can get detailed information about payment methods through our customer service (nisimptattoo@outlook.com).

If you find a defect in our products, all our new tattoo equipment can be returned within 7 days of purchase.

Before you return the defective product to us, we ask you to take a video to show the detailed information about the defective product.

After clarification, we will provide the delivery address for you to return the goods.

You can always check your status to understand your order processing process. （Track Your Order）The state can be divided into 3 stages.

Pending: There is payment due in your order. You need to clear the payment before proceeding to the next step. If you have trouble making the payment, you can contact our customer service.

Processing: You have cleared all payments and the order is in the preparation stage. Usually, it takes about 2-3 working days to complete, except for peak seasons. You can still make any changes through our customer service at this stage.

Completion: The order has been completed and delivery continues. You cannot make any changes to the order at this time. The tracking number will be sent to your email so you can track the package. If you encounter problems during shipping, please contact customer service.